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The Roseberry Practice
Abbey Health Centre, Finchale Avenue, Billingham, TS23 2DG · 01642 552700
Part of Billingham & Norton PCN in North East and North Cumbria ICB · Stockton-on-Tees. NHS code A81610.
July 2026 at a glance
Ranked 376th of 5,703 practices in England for routine appointments within 7 days; 2nd of 70 in North East and North Cumbria ICB; 2,793rd of 5,616 for urgent appointments seen the same day. 1st is fastest.
In July 2026 the practice recorded 1,524 routine appointments, of which 89.8% took place within 7 days of being booked, 32 points above the England figure. Of 553 appointments the practice classed as clinically urgent, 82.1% were dealt with on the day they were booked (England 77%).
How long between booking and the appointment
Routine appointments 1,524
1 appointments had an unknown booking gap and are excluded.
Urgent appointments 553
1 appointments had an unknown booking gap and are excluded.
All appointments 4,447
3 appointments had an unknown booking gap and are excluded.
Appointments with a GP 911
What the appointments were
| Measure | This practice | England |
|---|---|---|
| Face to face | 68.2% | 60.1% |
| With a GP (rather than a nurse or other staff) | 20.5% | 44.5% |
| Same day, all appointment types | 42.8% | 44.7% |
| Missed by the patient (did not attend) | 5.3% | 4.3% |
| Appointments per 1,000 registered patients | 582.9 | 535.2 |
| Appointment type (as recorded by the practice) | Count |
|---|---|
| General consultation, routine | 1,525 |
| General consultation, acute (urgent) | 554 |
| Planned clinics | 377 |
| Planned clinical procedures | 1,134 |
| Unplanned clinical activity | 0 |
| Clinical triage | 0 |
| Walk-in | 0 |
| Home and care home visits | 16 |
Appointments recorded under other categories, or not mapped to a category, are not listed here but are included in the totals.
Month by month
| Month | Routine within 7 days | Routine within 14 days | Urgent same day | Same day, all | Appointments | Per 1,000 patients |
|---|---|---|---|---|---|---|
| June 2026 | 92% | 94.9% | 84.8% | 43.7% | 4,526 | 591.5 |
| July 2026 | 89.8% | 96.4% | 82.1% | 42.8% | 4,450 | 582.9 |
The urgent and routine measures were first published for June 2026. Earlier months will appear as they are added.
Practices nearby
| Practice | Distance | Routine 7 days | Routine 14 days | Urgent same day |
|---|---|---|---|---|
| DR Rasool TS23 2DG | 0 mi | 59% | 88% | 61% |
| Marsh House Medical Practice TS23 2DG | 0 mi | 16% | 32% | 59% |
| Melrose Surgery TS23 2JW | 0.2 mi | 37% | 63% | 56% |
| Queenstree Practice TS23 2LA | 0.2 mi | 28% | 38% | 92% |
| Kingsway Medical Centre TS23 2LS | 0.4 mi | 72% | 96% | 88% |
| Norton Medical Centre TS20 2UZ | 1.7 mi | 44% | 63% | 50% |
More practices near TS23 2DG · All practices in North East and North Cumbria ICB
These figures show recorded appointments and the gap between booking and attending. They do not show how hard it was to get through to the practice, and the gap includes appointments patients chose to book weeks ahead. Practices classify appointments themselves, so the urgent and routine counts are not perfectly consistent between practices. Read the full caveats. Spotted a problem? Tell us.
Source: NHS England, Appointments in General Practice, July 2026, Annex 1 practice-level data (published 27 August 2026); practice details from the NHS Organisation Data Service. Open Government Licence v3.0.