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McKenzie Group Practice

Wynyard Road Primary Care Centre, Wynyard Road, Hartlepool, TS25 3DQ · 01429 223195
Part of Hartlepool Health PCN in North East and North Cumbria ICB · Hartlepool. NHS code A81070.

July 2026 at a glance

Routine appointments seen within 7 days
20.6%
England 58% · area 54% · ▼ 3.3 pts on Jun 2026
Routine appointments seen within 14 days
63.2%
England 77% · area 75% · ▲ 3.3 pts on Jun 2026
Urgent appointments seen the same day
76.1%
England 77% · area 77% · ▲ 0.2 pts on Jun 2026
Appointments in the month
2,664
433.5 per 1,000 of 6,145 registered patients (England 535.2)

Ranked 5,523rd of 5,703 practices in England for routine appointments within 7 days; 66th of 70 in North East and North Cumbria ICB; 3,472nd of 5,616 for urgent appointments seen the same day. 1st is fastest.

In July 2026 the practice recorded 855 routine appointments, of which 20.6% took place within 7 days of being booked, 37 points below the England figure. Of 574 appointments the practice classed as clinically urgent, 76.1% were dealt with on the day they were booked (England 77%).

How long between booking and the appointment

Routine appointments 855

Same day 6%1 day 5%2 to 7 days 10%8 to 14 days 43%15 to 21 days 22%22 to 28 days 7%Over 28 days 8%

Urgent appointments 574

Same day 76%1 day 5%2 to 7 days 6%8 to 14 days 8%15 to 21 days 3%22 to 28 days 2%Over 28 days 1%

All appointments 2,664

Same day 24%1 day 6%2 to 7 days 11%8 to 14 days 22%15 to 21 days 14%22 to 28 days 12%Over 28 days 11%

Appointments with a GP 680

Same day 35%1 day 6%2 to 7 days 8%8 to 14 days 26%15 to 21 days 15%22 to 28 days 6%Over 28 days 4%

What the appointments were

MeasureThis practiceEngland
Face to face71.3%60.1%
With a GP (rather than a nurse or other staff)25.5%44.5%
Same day, all appointment types23.8%44.7%
Missed by the patient (did not attend)4.9%4.3%
Appointments per 1,000 registered patients433.5535.2
Appointment type (as recorded by the practice)Count
General consultation, routine855
General consultation, acute (urgent)574
Planned clinics767
Planned clinical procedures148
Unplanned clinical activity2
Clinical triage77
Walk-in0
Home and care home visits3

Appointments recorded under other categories, or not mapped to a category, are not listed here but are included in the totals.

Month by month

MonthRoutine within 7 daysRoutine within 14 daysUrgent same daySame day, allAppointmentsPer 1,000 patients
June 202623.9%59.9%75.9%27.7%2,522409.9
July 202620.6%63.2%76.1%23.8%2,664433.5

The urgent and routine measures were first published for June 2026. Earlier months will appear as they are added.

Practices nearby

PracticeDistanceRoutine 7 daysRoutine 14 daysUrgent same day
McKenzie House Surgery
TS25 1QU
1.4 mi34%66%77%
Chadwick Practice
TS24 7PW
1.8 mi40%74%83%
Bankhouse Surgery
TS24 7PW
1.8 mi51%66%94%
Havelock Grange Practice
TS24 7PW
1.8 mi82%91%71%
Gladstone House Surgery
TS26 8DF
1.9 mi30%70%77%
West Quay Medical Practice
TS26 8DB
1.9 mi65%88%74%

More practices near TS25 3DQ · All practices in North East and North Cumbria ICB

These figures show recorded appointments and the gap between booking and attending. They do not show how hard it was to get through to the practice, and the gap includes appointments patients chose to book weeks ahead. Practices classify appointments themselves, so the urgent and routine counts are not perfectly consistent between practices. Read the full caveats. Spotted a problem? Tell us.

Source: NHS England, Appointments in General Practice, July 2026, Annex 1 practice-level data (published 27 August 2026); practice details from the NHS Organisation Data Service. Open Government Licence v3.0.