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The Patel Practice

Station Lane, Hartlepool, TS25 1AX · 01429 278827
Part of Hartlepool PCN in North East and North Cumbria ICB · Hartlepool. NHS code A81612.

July 2026 at a glance

Routine appointments seen within 7 days

29.5%

England 58% · area 54% · ▼ 5.2 pts on Jun 2026

Routine appointments seen within 14 days

45.1%

England 77% · area 75% · ▼ 3.8 pts on Jun 2026

Urgent appointments seen the same day

76.7%

England 77% · area 77% · ▲ 3.1 pts on Jun 2026

Appointments in the month

2,475

592.8 per 1,000 of 4,175 registered patients (England 535.2)

Ranked 5,120th of 5,703 practices in England for routine appointments within 7 days; 57th of 70 in North East and North Cumbria ICB; 3,415th of 5,616 for urgent appointments seen the same day. 1st is fastest.

In July 2026 the practice recorded 840 routine appointments, of which 29.5% took place within 7 days of being booked, 29 points below the England figure. Of 202 appointments the practice classed as clinically urgent, 76.7% were dealt with on the day they were booked (England 77%).

How long between booking and the appointment

Routine appointments 840

Same day 8%1 day 4%2 to 7 days 17%8 to 14 days 16%15 to 21 days 28%22 to 28 days 18%Over 28 days 9%

Urgent appointments 202

Same day 77%1 day 5%2 to 7 days 7%8 to 14 days 6%15 to 21 days 3%22 to 28 days 1%Over 28 days 0%

All appointments 2,468

Same day 32%1 day 4%2 to 7 days 15%8 to 14 days 15%15 to 21 days 20%22 to 28 days 9%Over 28 days 5%

7 appointments had an unknown booking gap and are excluded.

Appointments with a GP 788

Same day 33%1 day 6%2 to 7 days 17%8 to 14 days 11%15 to 21 days 19%22 to 28 days 9%Over 28 days 5%

What the appointments were

Measure	This practice	England
Face to face	76.7%	60.1%
With a GP (rather than a nurse or other staff)	31.8%	44.5%
Same day, all appointment types	32.4%	44.7%
Missed by the patient (did not attend)	5.2%	4.3%
Appointments per 1,000 registered patients	592.8	535.2

Appointment type (as recorded by the practice)	Count
General consultation, routine	840
General consultation, acute (urgent)	202
Planned clinics	719
Planned clinical procedures	0
Unplanned clinical activity	0
Clinical triage	531
Walk-in	0
Home and care home visits	0

Appointments recorded under other categories, or not mapped to a category, are not listed here but are included in the totals.

Month by month

Month	Routine within 7 days	Routine within 14 days	Urgent same day	Same day, all	Appointments	Per 1,000 patients
June 2026	34.7%	48.9%	73.6%	33.2%	2,575	619.9
July 2026	29.5%	45.1%	76.7%	32.4%	2,475	592.8

The urgent and routine measures were first published for June 2026. Earlier months will appear as they are added.

Practices nearby

Practice	Distance	Routine 7 days	Routine 14 days	Urgent same day
McKenzie House Surgery TS25 1QU	1.2 mi	34%	66%	77%
Bankhouse Surgery TS24 7PW	1.7 mi	51%	66%	94%
Chadwick Practice TS24 7PW	1.7 mi	40%	74%	83%
Havelock Grange Practice TS24 7PW	1.7 mi	82%	91%	71%
West Quay Medical Practice TS26 8DB	2 mi	65%	88%	74%
McKenzie Group Practice TS25 3DQ	2.1 mi	21%	63%	76%

More practices near TS25 1AX · All practices in North East and North Cumbria ICB

These figures show recorded appointments and the gap between booking and attending. They do not show how hard it was to get through to the practice, and the gap includes appointments patients chose to book weeks ahead. Practices classify appointments themselves, so the urgent and routine counts are not perfectly consistent between practices. Read the full caveats. Spotted a problem? Tell us.

Source: NHS England, Appointments in General Practice, July 2026, Annex 1 practice-level data (published 27 August 2026); practice details from the NHS Organisation Data Service. Open Government Licence v3.0.