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West View Millenium Surgery A
West View Road, Hartlepool, TS24 9LJ · 01429 890400
Part of Hartlepool PCN in North East and North Cumbria ICB · Hartlepool. NHS code A81631.
July 2026 at a glance
Ranked 5,428th of 5,703 practices in England for routine appointments within 7 days; 65th of 70 in North East and North Cumbria ICB; 4,089th of 5,616 for urgent appointments seen the same day. 1st is fastest.
In July 2026 the practice recorded 1,890 routine appointments, of which 23.2% took place within 7 days of being booked, 35 points below the England figure. Of 494 appointments the practice classed as clinically urgent, 69% were dealt with on the day they were booked (England 77%).
How long between booking and the appointment
Routine appointments 1,890
Urgent appointments 494
All appointments 3,894
Appointments with a GP 1,286
What the appointments were
| Measure | This practice | England |
|---|---|---|
| Face to face | 79.7% | 60.1% |
| With a GP (rather than a nurse or other staff) | 33% | 44.5% |
| Same day, all appointment types | 35.2% | 44.7% |
| Missed by the patient (did not attend) | 4.1% | 4.3% |
| Appointments per 1,000 registered patients | 518.6 | 535.2 |
| Appointment type (as recorded by the practice) | Count |
|---|---|
| General consultation, routine | 1,890 |
| General consultation, acute (urgent) | 494 |
| Planned clinics | 0 |
| Planned clinical procedures | 425 |
| Unplanned clinical activity | 0 |
| Clinical triage | 484 |
| Walk-in | 0 |
| Home and care home visits | 2 |
Appointments recorded under other categories, or not mapped to a category, are not listed here but are included in the totals.
Month by month
| Month | Routine within 7 days | Routine within 14 days | Urgent same day | Same day, all | Appointments | Per 1,000 patients |
|---|---|---|---|---|---|---|
| June 2026 | 21.7% | 63.9% | 72.6% | 36.5% | 4,356 | 581.1 |
| July 2026 | 23.2% | 61.1% | 69% | 35.2% | 3,894 | 518.6 |
The urgent and routine measures were first published for June 2026. Earlier months will appear as they are added.
Practices nearby
| Practice | Distance | Routine 7 days | Routine 14 days | Urgent same day |
|---|---|---|---|---|
| Hart Medical Practice TS24 9DN | 0.4 mi | 35% | 91% | 92% |
| Gladstone House Surgery TS26 8DF | 1.7 mi | 30% | 70% | 77% |
| West Quay Medical Practice TS26 8DB | 1.7 mi | 65% | 88% | 74% |
| The Headland Medical Centre TS24 0NZ | 1.8 mi | 83% | 90% | 70% |
| Chadwick Practice TS24 7PW | 1.9 mi | 40% | 74% | 83% |
| Havelock Grange Practice TS24 7PW | 1.9 mi | 82% | 91% | 71% |
More practices near TS24 9LJ · All practices in North East and North Cumbria ICB
These figures show recorded appointments and the gap between booking and attending. They do not show how hard it was to get through to the practice, and the gap includes appointments patients chose to book weeks ahead. Practices classify appointments themselves, so the urgent and routine counts are not perfectly consistent between practices. Read the full caveats. Spotted a problem? Tell us.
Source: NHS England, Appointments in General Practice, July 2026, Annex 1 practice-level data (published 27 August 2026); practice details from the NHS Organisation Data Service. Open Government Licence v3.0.