Home › Norfolk and Suffolk ICB › Angel Hill Surgery

Angel Hill Surgery

1 Angel Hill, Bury St. Edmunds, IP33 1LU · 01284 753008
Part of Bury St Edmunds PCN in Norfolk and Suffolk ICB · West Suffolk. NHS code D83005.

July 2026 at a glance

Routine appointments seen within 7 days

47%

England 58% · area 57% · ▲ 4.6 pts on Jun 2026

Routine appointments seen within 14 days

67.6%

England 77% · area 77% · ▲ 1.2 pts on Jun 2026

Urgent appointments seen the same day

81.9%

England 77% · area 77% · ▼ 2.1 pts on Jun 2026

Appointments in the month

5,680

415 per 1,000 of 13,688 registered patients (England 535.2)

Ranked 3,715th of 5,703 practices in England for routine appointments within 7 days; 14th of 22 in Norfolk and Suffolk ICB; 2,815th of 5,616 for urgent appointments seen the same day. 1st is fastest.

In July 2026 the practice recorded 2,144 routine appointments, of which 47% took place within 7 days of being booked, 11 points below the England figure. Of 1,449 appointments the practice classed as clinically urgent, 81.9% were dealt with on the day they were booked (England 77%).

How long between booking and the appointment

Routine appointments 2,144

Same day 30%1 day 7%2 to 7 days 10%8 to 14 days 21%15 to 21 days 19%22 to 28 days 9%Over 28 days 5%

1 appointments had an unknown booking gap and are excluded.

Urgent appointments 1,449

Same day 82%1 day 6%2 to 7 days 7%8 to 14 days 4%15 to 21 days 1%22 to 28 days 1%Over 28 days 0%

All appointments 5,679

Same day 56%1 day 5%2 to 7 days 9%8 to 14 days 11%15 to 21 days 10%22 to 28 days 5%Over 28 days 4%

1 appointments had an unknown booking gap and are excluded.

Appointments with a GP 3,803

Same day 67%1 day 6%2 to 7 days 7%8 to 14 days 9%15 to 21 days 9%22 to 28 days 2%Over 28 days 0%

What the appointments were

Measure	This practice	England
Face to face	49.6%	60.1%
With a GP (rather than a nurse or other staff)	67%	44.5%
Same day, all appointment types	56.5%	44.7%
Missed by the patient (did not attend)	2.6%	4.3%
Appointments per 1,000 registered patients	415	535.2

Appointment type (as recorded by the practice)	Count
General consultation, routine	2,145
General consultation, acute (urgent)	1,449
Planned clinics	609
Planned clinical procedures	93
Unplanned clinical activity	0
Clinical triage	684
Walk-in	0
Home and care home visits	244

Appointments recorded under other categories, or not mapped to a category, are not listed here but are included in the totals.

Month by month

Month	Routine within 7 days	Routine within 14 days	Urgent same day	Same day, all	Appointments	Per 1,000 patients
June 2026	42.4%	66.4%	84%	52.1%	6,013	438
July 2026	47%	67.6%	81.9%	56.5%	5,680	415

The urgent and routine measures were first published for June 2026. Earlier months will appear as they are added.

Practices nearby

Practice	Distance	Routine 7 days	Routine 14 days	Urgent same day
The Guildhall and Barrow Surgery IP33 1ET	0.1 mi	26%	37%	34%
Swan Surgery IP33 1AE	0.3 mi	79%	87%	92%
Victoria Surgery IP33 3BB	0.5 mi	68%	87%	40%
Mount Farm Surgery IP32 7EW	1.1 mi	30%	44%	81%
Ixworth Surgery IP31 2HD	6.3 mi	41%	61%	87%
Woolpit Health Centre IP30 9QU	7.6 mi	56%	90%	93%

More practices near IP33 1LU · All practices in Norfolk and Suffolk ICB

These figures show recorded appointments and the gap between booking and attending. They do not show how hard it was to get through to the practice, and the gap includes appointments patients chose to book weeks ahead. Practices classify appointments themselves, so the urgent and routine counts are not perfectly consistent between practices. Read the full caveats. Spotted a problem? Tell us.

Source: NHS England, Appointments in General Practice, July 2026, Annex 1 practice-level data (published 27 August 2026); practice details from the NHS Organisation Data Service. Open Government Licence v3.0.