Home › Norfolk and Suffolk ICB › Victoria Surgery

Victoria Surgery

Victoria Street, Bury St. Edmunds, IP33 3BB · 01284 725550
Part of Bury St Edmunds PCN in Norfolk and Suffolk ICB · West Suffolk. NHS code D83040.

July 2026 at a glance

Routine appointments seen within 7 days

67.5%

England 58% · area 57% · ▲ 8.4 pts on Jun 2026

Routine appointments seen within 14 days

87.3%

England 77% · area 77% · ▼ 0.3 pts on Jun 2026

Urgent appointments seen the same day

39.7%

England 77% · area 77% · ▼ 7.9 pts on Jun 2026

Appointments in the month

4,570

406.8 per 1,000 of 11,234 registered patients (England 535.2)

Ranked 1,938th of 5,703 practices in England for routine appointments within 7 days; 6th of 22 in Norfolk and Suffolk ICB; 5,295th of 5,616 for urgent appointments seen the same day. 1st is fastest.

In July 2026 the practice recorded 2,658 routine appointments, of which 67.5% took place within 7 days of being booked, 9 points above the England figure. Of 194 appointments the practice classed as clinically urgent, 39.7% were dealt with on the day they were booked (England 77%).

How long between booking and the appointment

Routine appointments 2,658

Same day 31%1 day 8%2 to 7 days 28%8 to 14 days 20%15 to 21 days 6%22 to 28 days 6%Over 28 days 1%

Urgent appointments 194

Same day 40%1 day 25%2 to 7 days 27%8 to 14 days 3%15 to 21 days 2%22 to 28 days 3%Over 28 days 0%

All appointments 4,570

Same day 30%1 day 8%2 to 7 days 25%8 to 14 days 19%15 to 21 days 7%22 to 28 days 8%Over 28 days 2%

Appointments with a GP 2,908

Same day 36%1 day 11%2 to 7 days 28%8 to 14 days 21%15 to 21 days 3%22 to 28 days 1%Over 28 days 0%

What the appointments were

Measure	This practice	England
Face to face	79.9%	60.1%
With a GP (rather than a nurse or other staff)	63.6%	44.5%
Same day, all appointment types	29.8%	44.7%
Missed by the patient (did not attend)	2.7%	4.3%
Appointments per 1,000 registered patients	406.8	535.2

Appointment type (as recorded by the practice)	Count
General consultation, routine	2,658
General consultation, acute (urgent)	194
Planned clinics	14
Planned clinical procedures	486
Unplanned clinical activity	0
Clinical triage	532
Walk-in	0
Home and care home visits	138

Appointments recorded under other categories, or not mapped to a category, are not listed here but are included in the totals.

Month by month

Month	Routine within 7 days	Routine within 14 days	Urgent same day	Same day, all	Appointments	Per 1,000 patients
June 2026	59.1%	87.6%	47.6%	34.6%	4,436	394.7
July 2026	67.5%	87.3%	39.7%	29.8%	4,570	406.8

The urgent and routine measures were first published for June 2026. Earlier months will appear as they are added.

Practices nearby

Practice	Distance	Routine 7 days	Routine 14 days	Urgent same day
The Guildhall and Barrow Surgery IP33 1ET	0.5 mi	26%	37%	34%
Angel Hill Surgery IP33 1LU	0.5 mi	47%	68%	82%
Swan Surgery IP33 1AE	0.6 mi	79%	87%	92%
Mount Farm Surgery IP32 7EW	1.6 mi	30%	44%	81%
Ixworth Surgery IP31 2HD	6.6 mi	41%	61%	87%
Woolpit Health Centre IP30 9QU	8.1 mi	56%	90%	93%

More practices near IP33 3BB · All practices in Norfolk and Suffolk ICB

These figures show recorded appointments and the gap between booking and attending. They do not show how hard it was to get through to the practice, and the gap includes appointments patients chose to book weeks ahead. Practices classify appointments themselves, so the urgent and routine counts are not perfectly consistent between practices. Read the full caveats. Spotted a problem? Tell us.

Source: NHS England, Appointments in General Practice, July 2026, Annex 1 practice-level data (published 27 August 2026); practice details from the NHS Organisation Data Service. Open Government Licence v3.0.