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The Guildhall and Barrow Surgery

Lower Baxter Street, Bury St Edmunds, IP33 1ET · 01284 701601
Part of Bury St Edmunds PCN in Norfolk and Suffolk ICB · West Suffolk. NHS code D83013.

July 2026 at a glance

Routine appointments seen within 7 days
25.6%
England 58% · area 57% · ▼ 0.2 pts on Jun 2026
Routine appointments seen within 14 days
36.6%
England 77% · area 77% · ▼ 0.9 pts on Jun 2026
Urgent appointments seen the same day
34.4%
England 77% · area 77% · ▲ 0.3 pts on Jun 2026
Appointments in the month
6,053
438.9 per 1,000 of 13,790 registered patients (England 535.2)

Ranked 5,320th of 5,703 practices in England for routine appointments within 7 days; 22nd of 22 in Norfolk and Suffolk ICB; 5,392nd of 5,616 for urgent appointments seen the same day. 1st is fastest.

In July 2026 the practice recorded 328 routine appointments, of which 25.6% took place within 7 days of being booked, 32 points below the England figure. Of 4,388 appointments the practice classed as clinically urgent, 34.4% were dealt with on the day they were booked (England 77%).

How long between booking and the appointment

Routine appointments 328

Same day 14%1 day 2%2 to 7 days 10%8 to 14 days 11%15 to 21 days 9%22 to 28 days 15%Over 28 days 40%

Urgent appointments 4,388

Same day 34%1 day 4%2 to 7 days 14%8 to 14 days 14%15 to 21 days 12%22 to 28 days 9%Over 28 days 14%

All appointments 6,053

Same day 35%1 day 4%2 to 7 days 14%8 to 14 days 13%15 to 21 days 10%22 to 28 days 8%Over 28 days 15%

Appointments with a GP 3,048

Same day 40%1 day 4%2 to 7 days 14%8 to 14 days 15%15 to 21 days 9%22 to 28 days 8%Over 28 days 11%

What the appointments were

MeasureThis practiceEngland
Face to face72.8%60.1%
With a GP (rather than a nurse or other staff)50.4%44.5%
Same day, all appointment types35.4%44.7%
Missed by the patient (did not attend)2.4%4.3%
Appointments per 1,000 registered patients438.9535.2
Appointment type (as recorded by the practice)Count
General consultation, routine328
General consultation, acute (urgent)4,388
Planned clinics114
Planned clinical procedures319
Unplanned clinical activity0
Clinical triage0
Walk-in0
Home and care home visits0

Appointments recorded under other categories, or not mapped to a category, are not listed here but are included in the totals.

Month by month

MonthRoutine within 7 daysRoutine within 14 daysUrgent same daySame day, allAppointmentsPer 1,000 patients
June 202625.8%37.5%34.1%36%5,937431.4
July 202625.6%36.6%34.4%35.4%6,053438.9

The urgent and routine measures were first published for June 2026. Earlier months will appear as they are added.

Practices nearby

PracticeDistanceRoutine 7 daysRoutine 14 daysUrgent same day
Angel Hill Surgery
IP33 1LU
0.1 mi47%68%82%
Swan Surgery
IP33 1AE
0.2 mi79%87%92%
Victoria Surgery
IP33 3BB
0.5 mi68%87%40%
Mount Farm Surgery
IP32 7EW
1.2 mi30%44%81%
Ixworth Surgery
IP31 2HD
6.3 mi41%61%87%
Woolpit Health Centre
IP30 9QU
7.6 mi56%90%93%

More practices near IP33 1ET · All practices in Norfolk and Suffolk ICB

These figures show recorded appointments and the gap between booking and attending. They do not show how hard it was to get through to the practice, and the gap includes appointments patients chose to book weeks ahead. Practices classify appointments themselves, so the urgent and routine counts are not perfectly consistent between practices. Read the full caveats. Spotted a problem? Tell us.

Source: NHS England, Appointments in General Practice, July 2026, Annex 1 practice-level data (published 27 August 2026); practice details from the NHS Organisation Data Service. Open Government Licence v3.0.