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Mount Farm Surgery

Lawson Place, Bury St. Edmunds, IP32 7EW · 01284 769643
Part of Bury St Edmunds PCN in Norfolk and Suffolk ICB · West Suffolk. NHS code D83038.

July 2026 at a glance

Routine appointments seen within 7 days

30.1%

England 58% · area 57% · ▼ 16.4 pts on Jun 2026

Routine appointments seen within 14 days

43.5%

England 77% · area 77% · ▼ 13.9 pts on Jun 2026

Urgent appointments seen the same day

80.5%

England 77% · area 77% · ▼ 9 pts on Jun 2026

Appointments in the month

7,592

469 per 1,000 of 16,186 registered patients (England 535.2)

Ranked 5,083rd of 5,703 practices in England for routine appointments within 7 days; 21st of 22 in Norfolk and Suffolk ICB; 3,011th of 5,616 for urgent appointments seen the same day. 1st is fastest.

In July 2026 the practice recorded 1,962 routine appointments, of which 30.1% took place within 7 days of being booked, 28 points below the England figure. Of 1,149 appointments the practice classed as clinically urgent, 80.5% were dealt with on the day they were booked (England 77%).

How long between booking and the appointment

Routine appointments 1,962

Same day 12%1 day 4%2 to 7 days 14%8 to 14 days 13%15 to 21 days 31%22 to 28 days 16%Over 28 days 10%

Urgent appointments 1,149

Same day 81%1 day 7%2 to 7 days 9%8 to 14 days 2%15 to 21 days 1%22 to 28 days 0%Over 28 days 0%

All appointments 7,591

Same day 55%1 day 4%2 to 7 days 12%8 to 14 days 8%15 to 21 days 11%22 to 28 days 6%Over 28 days 4%

1 appointments had an unknown booking gap and are excluded.

Appointments with a GP 2,728

Same day 45%1 day 3%2 to 7 days 8%8 to 14 days 8%15 to 21 days 19%22 to 28 days 10%Over 28 days 7%

What the appointments were

Measure	This practice	England
Face to face	48.6%	60.1%
With a GP (rather than a nurse or other staff)	35.9%	44.5%
Same day, all appointment types	54.7%	44.7%
Missed by the patient (did not attend)	2.3%	4.3%
Appointments per 1,000 registered patients	469	535.2

Appointment type (as recorded by the practice)	Count
General consultation, routine	1,962
General consultation, acute (urgent)	1,149
Planned clinics	982
Planned clinical procedures	103
Unplanned clinical activity	0
Clinical triage	2,413
Walk-in	0
Home and care home visits	161

Appointments recorded under other categories, or not mapped to a category, are not listed here but are included in the totals.

Month by month

Month	Routine within 7 days	Routine within 14 days	Urgent same day	Same day, all	Appointments	Per 1,000 patients
June 2026	46.5%	57.4%	89.5%	54.4%	7,945	489
July 2026	30.1%	43.5%	80.5%	54.7%	7,592	469

The urgent and routine measures were first published for June 2026. Earlier months will appear as they are added.

Practices nearby

Practice	Distance	Routine 7 days	Routine 14 days	Urgent same day
Swan Surgery IP33 1AE	1.1 mi	79%	87%	92%
Angel Hill Surgery IP33 1LU	1.1 mi	47%	68%	82%
The Guildhall and Barrow Surgery IP33 1ET	1.2 mi	26%	37%	34%
Victoria Surgery IP33 3BB	1.6 mi	68%	87%	40%
Ixworth Surgery IP31 2HD	5.5 mi	41%	61%	87%
Woolpit Health Centre IP30 9QU	6.5 mi	56%	90%	93%

More practices near IP32 7EW · All practices in Norfolk and Suffolk ICB

These figures show recorded appointments and the gap between booking and attending. They do not show how hard it was to get through to the practice, and the gap includes appointments patients chose to book weeks ahead. Practices classify appointments themselves, so the urgent and routine counts are not perfectly consistent between practices. Read the full caveats. Spotted a problem? Tell us.

Source: NHS England, Appointments in General Practice, July 2026, Annex 1 practice-level data (published 27 August 2026); practice details from the NHS Organisation Data Service. Open Government Licence v3.0.